Requesting a new tool

For: any employee. Takes about 3 minutes.

What this is

Found a tool your team should start using? You can ask for it from the tool registry. The team that manages your company's tools reviews the request, and you hear back in Slack.

Your admins can set up a New-tool workflow. It decides who reviews the request and what happens once it's approved. For example, finance might approve a budget, and Stacktic might issue a Ramp card.

Before you start

Your company has to have Request a new tool turned on. If it's off, the option described below won't appear.
Updates come by Slack direct message. Make sure you can get DMs from Stacktic.

Steps

Open the tool registry and click Add a tool at the top of the page.
Under What are you adding?, choose I want us to start using something new. The form starts on "We already use this," so be sure to switch it.
Fill in Tool name. Website is optional, but it helps the reviewer.
Answer your company's questions, if there are any. Required ones are marked with *. These come from your admins. They might ask things like "What will you use it for?" or "Does it cost money?"
Click Submit.

Tip: answer the questions plainly. Some answers decide which steps your request goes through. For example, a "yes" to "Does it cost money?" might add a finance approval. So "yes" is clearer than "yes, probably around $20 a month." You can put the detail in another answer.

The other two options on the form are for tools that already exist:

We already use this — it's missing from the registry is for one your company already pays for.
We built this ourselves — it's an internal tool is for something built in-house.

They go to the same team for review. But they don't run a New-tool workflow.

What you'll see

Right after you submit, the page says Request submitted and shows your answers. You'll also get a Slack DM:

Thanks for requesting Miro — it's in the queue. The team that manages tools will review it, and you'll hear back here.

From there, the team reviews it. Approvers are always Stacktic members who manage tools. You're never asked to approve your own request. Depending on how your company has set things up, you might also get:

A message with next steps your admins wrote.
Your Ramp card for tool is ready. You'll find it in Ramp. You only get this if your company issues a card for approved tools. Card details are never sent in Slack.

When the request is decided, you get one final DM. Which one depends on how it ended:

Approved: "Your request for Miro was approved — it's now in the tool registry." The tool is now Managed, and anyone can find it in the registry.
Complete: "Your request for Miro is complete." Your company's steps are done, but the tool hasn't been added to the registry yet. You'll get the "approved" message too, once someone adds it.
Declined: "Your request for Miro was declined." It comes with the reviewer's reason when they gave one.
Being watched: "We're keeping an eye on it — it's not in the tool registry yet, but your interest is noted." This means the team decided not to adopt it company-wide for now.
Cancelled: "Your request for Miro was cancelled." An admin stopped the request, usually with a reason.
Something went wrong: "An admin can retry it from Stacktic." You don't need to do anything.

Your company can change the wording of some of these.

If Stacktic stops you

Stacktic checks the name once you've typed it, and again when you submit:

Message	What it means
Heads up — this looks like it's already in the registry	A tool with that name is already in the registry. Check whether it's the one you need before you submit.
Good news — this tool is already in the registry.	Same as above, caught at submit. Follow the link to its card. You may be able to request access instead.
Someone already asked for this tool — it's waiting for review.	Someone beat you to it. There's no need to ask again.
This tool is already tracked here but isn't available right now.	The team knows about it but hasn't made it available. Ask whoever manages tools at your company.
The new-tool request form was just turned off.	Your admins turned off Request a new tool while you had the form open. Refresh the page. You can still suggest it as a tool your team already uses.
This question needs an answer.	A required question is blank.

Names are matched loosely. So "notion", "Notion", and "Notion, Inc" all count as the same tool.

Frequently asked questions

Can I request a new tool from Slack? Not today. Use Add a tool in the registry. Slack is where you hear back.

Where can I see the status of my request? There's no status page. You'll get a Slack DM when there's a decision. If it's been a while, ask the team that manages your tools.

What's the difference between this and requesting access? This is for a tool your company doesn't use yet. Maybe the tool is already in the registry and you just need an account. If so, see Requesting access to a tool.